A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.
|Job Title:||Level 2 Support Engineer|
|Industry:||IT- Networks & Systems Administration|
|Salary Type:||Annual Salary Package|
|Salary:||Annual Salary Package|
Got great server & desktop skills paired with a flair for working with clients? A troubleshooting gun? Worked for an IT company (MSP)?
We're big on intuition here at Transparency... one might even say ESP, or the ancient dark art of mind reading (how dark depends on whose mind we are reading...) so when I called a client to see what jobs they had on it was no surprise to me to hear I caught him in the middle of meeting to discuss their need for their next Support Engineer. So after he got over feeling a little creeped out and checked his office for bugs (the electronic type, he' s not a clean freak), he described the role and type of candidate they are looking for, and it went something like this....
Attention to detail, doing the job well, and being on top of your game technically are all essential attributes for this role. You will need to have outstanding customer service communication skills be able to work in a team and couple this with solid, broad tech skills. If you work for or have worked for a Managed Services Provider or IT consultancy looking after small and medium sized businesses then you are in the box seat for this role.
Reasonable support and strong troubleshooting experience with the following technologies are needed or desired–
To meet the requirements of this role, you will have most of the following:
The key thing here is breadth of skills and a real keenness to learn and excel in a Managed Services environment. So challenge me - hit me with your resumes people.. prove to me you have what it takes.
The Team @ Transparency