A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.

Job Title: Level 2 Systems Engineer
Job Type: Fulltime
Location: Australia
Industry: Actuarial/Statistics
Salary Type: Annual Salary Package
Salary: Annual Salary Package
Job Published: 13-11-2017
Job ID: AUO-2017-036

Job Description

Strong Microsoft and Office 365 skillset? Able to troubleshoot complex problems? Worked for an IT company (MSP) doing escalated support and projects? 

  • Fun and excellence driven work environment
  • Challenging varied support role
  • Strong supportive culture


This client is close to my heart, I know them very well and highly recommend quality MSP candidates to apply. A strong inclusive company culture, growth, autonomy and a self-running, self-healing organisation are apt descriptions for who they are and how they work. No micro-managing here, successful people fit right in and work their wonders. 

The successful Transparency candidate will join a success driven workplace, offering real development opportunities mingled with challenging work. Your role will involve projects and support centred around Microsoft environments with a big Office 365 focus. 

Attention to detail, doing a job well, and being on top of your game technically are all essential attributes for this role. Essentially you will be an escalation point for other engineers so you will need to know your stuff!

You will need to have outstanding customer service and communication skills, be able to work in a team and have solid, broad tech skills. The role will also involve being onsite in front of clients from time to time so professional presentation and a social easy going, friendly manner are absolutely essential.

Strong support/project experience with the following technologies are needed -

  • Microsoft Office 365 and/or Azure
  • Windows Desktops in AD environments
  • Windows Server 2003 - 2012
  • Small Business Server 2008/2011
  • Exchange 2007 - 2013
  • MS Sharepoint exposure
  • Active Directory, GP, Microsoft SQL
  • Hyper V, Terminal Server
  • SAN storage exposure
  • Switches, Routers 

In this role, you will get to make use of your great troubleshooting skills, combining this with a flair for communicating with non-technical clients. If you have a combination of solid desktop and server support skills blended with energetic customer service, apply now.

To meet the requirements of this role, you will have most of the following:

  • A warm yet professional manner with a genuine customer service focus.
  • Outstanding interpersonal skills at all levels of business
  • Ability to work in a team.
  • A broad skillset and up to date knowledge of cloud, comms and business systems/applications.
  • A robust sense of humour.
  • Results driven work ethic.
  • Experience with ConnectwiseKaseya or equivalent products, highly desirable.

So challenge me - hit me with your resumes people.. prove to me you have what it takes.

The Team @ Transparency