He's a strong communicator with broad enterprise level support skills from his service desk experience and more focused skills in cybersecurity support, dealing with security tickets escalated from the service desk.

Over 2 and a half years doing roles in Service Desk and most recently as a Security Engineer at a large MSP. He's had industry experience in education and utlities.

Microsoft Security Suite - Sentinel and Defender, vulnerability management, Fortigate Firewalls, Palo Alto Firewall modifying firewall rules.