A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.
|Job Title:||Level 1 Systems Engineer|
|Job Type:||Full Time|
|Location:||Australia - Perth|
|Industry:||IT- Networks & Systems Administration|
|Salary:||$45k - $55k + super|
|Key Selling Points:|
Got great server & desktop skills paired with a flair for working with clients? A troubleshooting gun? Worked for an IT company (MSP)?
Here is another great role suitable for support engineers with growth mindsets and MSP experience. Particularly good for help desk engineers wanting to work in a multi client environment in order to take their career further and learn more, quicker.
Keys to this role is the ability to work professionally on the phone while speaking to clients. You'll need to be able to manage your own queue of tickets and work with a team to resolve whatever comes through. This role is all about the outcome for the customer, knowing what tickets to work on when and which one's should be escalated or passed to someone else.
Reasonable support and strong troubleshooting experience with the following technologies are needed or desired–
To meet the requirements of this role, you will have most of the following:
I love these roles, as I know it'll really help set up someone's whole IT career. If you are technically minded and a people person, then you won't stagnate in a role like this. Small enough to matter, large enough to see a clear career path in this company.
Check out other roles on our website or blog articles I'm writing - transparencyit.com
Daniel Linden @ Transparency - follow me on linkedin https://www.linkedin.com/in/djlinden/