A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.
|Job Title:||Support Engineer|
|Job Type:||Full Time|
|Location:||Australia - Perth|
|Industry:||IT- Networks & Systems Administration|
|Salary:||$65k - $75k plus super|
|Key Selling Points:||
Be part of a fast growing MSP in Perth. Team culture, supportive yet very technical environment make this the place to be! Training budget!
Not much more to say other than that this client has impressed a lot over the last few years. Their culture, growth and commitment to clients and staff are second to none. They have grown strongly in sometimes difficult and competitive markets.
So this is a job for anyone with serious tech support skills and IT company experience that enjoys looking after small and medium sized businesses doing both project and support work onsite or remotely. Ethics and a culture of excellence is absolutely key in this environment, so if you are prepared to go the extra mile for the client then this is the role for you.
Day to day you'll be working in a team to resolve problems, mainly remotely and sometimes onsite. The team dynamic means you'll be well supported. Your knowledge is what will dictate what tickets you work on, not your position. You're not limited by anything other than what you know. You will be able to be hands on solving server and networking tickets autonomously, not just your desktop and user issues.
Genuine mid level systems engineer role
Attention to detail, doing a job well, and being on top of your game technically are all essential attributes for this role. You will need to have outstanding customer service communication skills be able to work in a team and have solid, broad tech skills. If you work for or have worked for a Managed Services Provider or IT company for two years or more looking after small and medium sized businesses then you are in the box seat for this role.
Solid support or some project experience with the following technologies are needed or desired–
To meet the requirements of this role, you will:
I guess the key thing here is breadth of skills and a real keenness to excel in a Manged Services environment. So challenge me - hit me with your resumes people.. prove to me you have what it takes.
Check out the blog on our website for interest IT work life and job seeking tips. https://transparencyit.com/blog_list - the latest one deals with how long your CV should be.
The Team @ Transparency