A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.
|Job Title:||Level 1/2 Support Engineer - MSP|
|Job Type:||Full Time|
|Location:||Australia - Perth|
|Industry:||IT- Networks & Systems Administration|
|Salary:||$45k - $55k + super + bonuses|
|Key Selling Points:||
Strong desktop and server skillset? Able to troubleshoot complex problems? Worked for an IT company (MSP) doing support?
If you want to do more than basic level 1 tickets and grow under a mentor whom I consider to be one of the best in the business for his age and stage, then consider this one.
This company culture is:
The ideal candidate would have a combination of soft skills and IT expertise to be able to deliver great customer service experience to the company's wide range of clients. Attention to detail, doing a job well, and being on top of your game technically are all essential attributes for this role. You will need to have outstanding customer service and communication skills, be able to work in a team and have solid, broad tech skills. The role will also involve being onsite in front of clients from time to time so professional presentation and a social, easy going, friendly manner are absolutely essential.
Strong support experience with the following technologies are needed –
In this role, you will get to make use of your great troubleshooting skills, combining this with a flair for communicating with non-technical clients. If you have a combination of solid desktop and server support skills blended with energetic customer service, apply now.
To meet the requirements of this role, you will have most of the following:
So challenge me - hit me with your resumes people.. prove to me you have what it takes.
If you have got this far and still don't think it's for you – follow our blog at transparencyit.com for the latest updates on jobs, candidate tips and just some generally interesting IT work life stuff.
Daniel Linden and the team @ Transparency