A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.

Job Title: Application Support Analyst - Fixed Term Contract
Job Type: Full Time
Location: Australia - Perth
Industry: IT- Networks & Systems Administration
Salary: $75k - $92k plus super + 14.5% super FTC
Job Published: 23/07/2019
Job ID: 383757_4
Key Selling Points:
Short Description:
Application Support skills? Have worked with ERP, EDRMS and CRM type systems for local govt or similar. Fantastic culture, flexible work hours.

Job Description

  • Local Government role - welcoming culture, make a difference
  • A varied Applications support role with some BA and project work as well.
  • Like going technically deep when troubleshooting software issues? We should talk

This role is based in the South Eastern suburbs of Perth and is a fixed term contract which should be ending July 2020 (date yet to be 100% finalised).

Our client has a great working environment, flexible work hours, competitive pay and above average super. 

To be successful in this role you will need to be able to demonstrate the following skills from previous experience:

  • Experience in supporting, enhancing and developing key business applications and solutions - ERP's particularly
  • Troubleshooting is key - need to show you can go deep technically when sorting application issues with enterprise systems
  • SQL knowledge and an understanding of troubleshooting applications with SQL backends is essential.
  • Strong documentation skills - support, user requirements and report documents
  • Excellent at conversing technical concepts to non-technical people

Genuine software systems support experience in local government environments will be really advantageous for this role but not essential. 


  • Experience in supporting and enhancing CRM, EDRMS and ERP type systems (at least ERPs)
  • SQL query writing and systems support for SQL based databases
  • Able to take a software problem escalated from level 1 helpdesk through to resolution

The ideal Transparency candidate will possess most, of the following:

  • A strong command of both written and spoken English
  • Experience with supporting and enhancing enterprise business systems.
  • Experience supporting the Civica Authority application or Technology One ERPs (ideally but not required)
  • Ability to facilitate training and workshops with stakeholders
  • A great attitude that allows you to fit in with any team

If this role sounds like you, apply today. If this role doesn't sound like you, but know someone perfect for this, get in touch. Check out our jobs and blog at transparencyit.com

If you look good for the role, I'll personally be in touch for a confidential conversation and can give you a more detailed Job Description. 

Daniel Linden @ Transparency