A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.
|Job Title:||Level 1/2 Support Engineer|
|Job Type:||Full Time|
|Location:||Australia - Perth|
|Industry:||IT- Networks & Systems Administration|
|Salary:||$65k - $75k + super|
|Key Selling Points:||
Day to day you'll be supporting users remotely or onsite at client's premesis. Mentorship through senior engineers working alongside you.
I feel for you. The boredom's clearly getting to you. There's only so many password resets you can do before you start reaching for the two matchsticks you use to prop your eyes open.
If you want to do more than basic level 1 tickets and grow under highly technical engineers some of whom I consider to be the best in the business, then consider this one.
The company culture is:
This role is for a Belmont based MSP that look after small and medium sized businesses. So the work is fun and challenging and you'll learn a lot in a short amount of time. This is more of a service desk role with some site work and projects to be involved with as well. So you'll get face time with clients, you will get out of the office and you be expected to be professional in manner and presentation. There's even a few FIFO trips thrown in - 4 to 8 times a year travelling to mine sites for 3 days at a time.
The fun tech stuff, most of which is needed –
My client wants MSP experience. Sorry. I can't help it, they just do. It's the whole multi client, time billing thing which many IT people find hard to adjust to coming from internal environments. But here's the thing. Keep this on the quiet, hopefully they don't read my ads. If you've got some good skills and you feel you're a great fit for the role but for the MSP experience.. apply anyway and leave it with me. I mean, make your case, tell me how good you are and why you can knock it out of the park at an MSP. If we chat and I agree, then I'll go into bat for you. Using all my powers of persuasion, putting my reputation on the line for you.. sort of bloke I am. ;-)
Some people call the below soft skills - I don't know why. We need these though:
So challenge me - hit me with your resumes people.. prove to me you have what it takes.
If you have got this far and still don't think it's for you – follow our blog at transparencyit.com/blog for the latest updates on jobs, candidate tips and just some generally interesting IT work life stuff. And connect with me on Linkedin and sign up to my email list. I dribble all sorts of helpful stuff there too.
Daniel Linden and the team @ Transparency