A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.

Job Title: Level 2 Systems Engineer - MSP role coming soon!
Job Type: Full Time
Location: Australia - Perth
Industry: IT- Networks & Systems Administration
Salary: $60 - $75K plus super
Job Published: 12/10/2020
Job ID: 417883_10
Key Selling Points:
  • Unique, friendly IT Company (MSP)
  • Challenging varied support role
  • Fantastic opportunity for growth
Short Description:
Strong server and desktop experience? Able to troubleshoot complex problems? Worked for an IT company (MSP) doing support?

Job Description

  • Unique, friendly IT Company (MSP)
  • Challenging varied support role
  • Fantastic opportunity for growth

We're expecting a new MSP role coming on board soon, so we're gettiing in early, you should too..

  • Great opportunity to improve your tech skills
  • Real growth opportunities
  • Challenging and varied role

The successful Transparency candidate will join a success driven workplace, offering real development opportunities mingled with challenging work. Your role will involve first and second level systems, servers and desktop support with some project involvement, delivered through a team mainly from the office but sometimes onsite at client's premises.
Attention to detail, doing a job well, and being on top of your game technically are all essential attributes for this role. You will need to have outstanding customer service and communication skills, be able to work in a team and have solid, broad tech skills. The role will also involve being onsite in front of clients from time to time so professional presentation and a social easy going, friendly manner are absolutely essential.

Support and some project experience with the following technologies are needed –

  • Windows Desktops in AD environments
  • Windows Server 2003 - 2012
  • Small Business Server 2003/2008/2011
  • Exchange 2003 - 2013
  • Office 365
  • Active Directory, GP, Microsoft SQL
  • Terminal Server
  • Virtualisation exposure
  • Small business switches and routers
  • Connectwise or similar

In this role, you will get to make use of your great troubleshooting skills, combining this with a flair for communicating with non-technical clients. If you have a combination of solid desktop and server support skills blended with energetic customer service, apply now.
To meet the requirements of this role, you will have most of the following:

  • A warm yet professional phone manner with a genuine customer service focus.
  • Outstanding interpersonal skills at all levels of business
  • Ability to work in a team.
  • A real passion for all things technical
  • A broad exposure and up to date knowledge of infrastructure, comms and business systems/applications.
  • Be rigorous in managing daily maintenance tasks.
  • A robust sense of humour.
  • Results driven work ethic.
  • Experience with Connectwise or equivalent products, highly desirable.

So challenge me - hit me with your resumes people.. prove to me you have what it takes.
The Team @ Transparency