How Ray Dalio’s “Baseball Cards” Could Fix IT Teams
Companies talk a lot about team fit and culture fit, but most don’t have real tools to make it happen. Instead, they rely on gut […]
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March 2025
The Evolving Role of IT Managers: From Keeping the Lights On to Driving Growth
Over the past decade, the role of an IT Manager has undergone a dramatic transformation. It wasn’t long ago that the primary focus was on
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HIRING MISTAKE: prioritising technical skills over cultural fit
🎶 And bad mistakes, I’ve made a few… 🎶 Every IT Manager has been there. You find a candidate with an impressive resume, a long
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Why an IT Manager Beats an IT Support Person in an MSP-Backed Environment
I talk to a lot of businesses that rely on Managed Service Providers (MSPs) for IT support. It’s a solid model—MSPs keep things running, handle
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