Summary
He has a great personality, is honest and hardworking and is amazing at customer service. His user and desktop support skills are second to none and he's also good with user and permission based support in Exchange online and Sharepoint online as well as AD, Entra ID and intune. Most of his experience in front end based but he does use powershell to do user tasks in Exchange online.
Experience
10 years in internal IT, 3 years in an MSP
Top Skills
User and desktop support, M365 user admin, documentation, Connectwise, 3cx, onboarding and offboarding users.