What skills do I need to start a career in IT?
Whether you’re looking to change career and move into IT or you’re an IT graduate looking for your first IT role, what skills do you […]
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Levels 1, 2, and 3 for a Managed Service Provider (MSP)
What are the different levels of support for an MSP and the key skills required for each level? Level 1 Level 2 Level 3 So
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Three Value Added Services for MSPs
One of the problems that I foresee happening for MSPs is declining support revenue and even project revenue given the advent of the cloud, automation,
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Cybersecurity Professionals – are they really in demand?
A mate of mine called me this week to talk about a career change for him. He’s moving into IT, yay! He called the right
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Why and how MSPs need to diversify
There’s been some discussion of late about the future of MSPs. I’ve written and spoken about it a lot. It’s one of the reasons I
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Linkedin profile tips for IT people
You’re in IT, you want to advance your career, you’re working on your skills, should you be on Linkedin? Yes! You’re in IT, you’ve just
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3 Things an MSP should Focus on During Tough Times
As an MSP, what should I focus on right now? I know it’s a difficult time for everyone. I know most MSPs are concerned about the future and
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Not another work from home blog
I really didn’t want to write a working from home blog. So, this is not a working from home blog. What it is, is some
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MSP growth from 10 to 20 + people
One of the hardest growth jumps for an MSP is the jump from 10 to 20 employees. When you’ve got 10 employees, you’re the biggest
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Moving from an IT Support Engineer to an IT Project Engineer role
Lots of you I know are keen to progress your career and for many of you that will mean getting off the helpdesk and into
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I love my job but should I leave my IT support job
You’ve come back to work after a long weekend. It’s like slipping into an old slipper, perhaps slightly less dank. It’s warm, comfortable, homely, the
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How to test candidates for cultural fit
It’s hard, right? You’ve got an hour-long interview with the candidate and in that time, you have to work out whether they’re the right kind of person for your organisation.
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