Excellent communication skills, is used to doing training documentation and videos for several employers (has a very professional voice). Strong with intune, M365 admin, exchange online and sharepoint online permissions and administrator. Has a strong hardware background and is good at troubleshooting at a desktop and user level. Users love dealing with him.

10 years in leading teams and end user computing including working with teams in different timezones. 2 years doing 365 sys admin, account onboarding and offboarding, packaging in intune, level 1 and level 2 tech support. Sole tech in this timezone. Lead documentation writer and video training recorder.

M365 admin level, Communication and Customer service, documentation and training video production