“Your shift has been changed”

“You left before 5pm yesterday”

“I’m sorry all leave is cancelled”

“No you can’t work from home”

“Your billable hours are too low”

There’s probably a lot of other things you won’t hear from the boss of this IT company, but these are the relevant ones. Do I really need to explain further about the culture? They trust you to do your job. They treat you like the professional you are. The real KPI they care about is that their clients are happy and you have the support you need to do your job properly. (Which by the way is to keep their clients happy.)

Tired of being just another cog in the IT machine? Our Perth-based MSP client is rewriting the rules of tech support, and we’re helping to find them a Level 2/3 Systems Engineer to be part of the change they’d like to do in their company.

What sets this role apart:

·      Hands-on work with cutting-edge M365 security implementations

·      Real impact on business improvement – your ideas matter here

·      A chance to build scalable systems for a growing client base, where the customer is the priority

This role goes beyond the ordinary:

·      Dive deep into M365 security, making real-world impact for clients

·      Tackle diverse projects that keep your skills sharp and evolving

·      Shape our approach to cloud services and automation

We’re seeking a professional who:

·      Approaches each challenge with fresh eyes and innovative thinking

·      Balances technical expertise with strong interpersonal skills

·      Is eager to grow and adapt in a rapidly changing tech landscape

Your role will involve:

·      Managing M365 security, including implementation of Essential 8

·      Administering and supporting Exchange Online and SharePoint

·      Implementing advanced security measures (MFA, DLP, conditional access)

·      Automating processes using PowerShell and NCentral RMM

Technical skills desired:

·      In-depth knowledge of M365 suite and associated security features

·      Experience with Fortigate and intermediate level networking knowledge

Intune administration

·      Proficiency in DKIM, DMARC, and SPF implementation

·      Strong troubleshooting skills across cloud and on-premises environments

Why this isn’t just another IT job:

·      Two days of focused work from home each week

·      A flat structure where your voice is always heard

·      Continuous learning opportunities in a rapidly evolving field

No micromanagement

If you’re looking to break free from the typical IT support role and make a meaningful impact, this position is for you. Let’s elevate IT support together.