A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.

MSP growth from 10 to 20 + people

MSP growth from 10 to 20 + people
MSP | 11 March 2020

So, how do you make the jump from 10 to 20 employees? My recommendation is you make it quickly and you make it after building the appropriate platforms for that scale of growth. Making sure your back-end systems for managing clients and . . .

Continue Reading »

Moving from an IT Support Engineer to an IT Project Engineer role

Moving from an IT Support Engineer to an IT Project Engineer role
Candidate | 20 February 2020

Lots of you I know are keen to progress your career and for many of you that will mean getting off the helpdesk and into projects. 

So how do you move from an IT support role to an IT Projects role? . . .

Continue Reading »

I love my job but should I leave my IT support job

I love my job but should I leave my IT support job
Candidate | 30 January 2020

Ask yourself honestly, is there a better than 80% chance of your current job providing you the career growth you want in the next 18 months?  

If the answer is no, then looking for . . .

Continue Reading »

How to test candidates for cultural fit

How to test candidates for cultural fit
Employer | 04 December 2019

It's hard, right? You've got an hour-long interview with the candidate and in that time, you have to work out whether they're the right kind of person for your organisation. And not just the right kind of . . .

Continue Reading »

3 Key things to focus on when starting an MSP or IT company

3 Key things to focus on when starting an MSP or IT company
MSP | 29 November 2019

If I were to start my MSP / IT company today, what are the 3 things I would focus on? An excellent question!  

1. Automation 
2. Marketing
3. A support first culture

Continue Reading »

The vCIO role

The vCIO role
MSP | 22 November 2019

I guess the key thing here is that the vCIO is designed to have a seat at the boardroom table of the customer. They are there to allow the MSP to be able to influence business and IT strategic direction for the customer. Traditionally, a CIO role . . .

Continue Reading »

How to hire an IT graduate

How to hire an IT graduate
Employer | 14 November 2019

Well, here is a few techniques I use to make sure that no grad falls through the cracks and yet I can still optimise my time interviewing only the best fit candidates. Bear in mind, you'll always need to do more interviews . . .

Continue Reading »

Is Tenure in the IT industry Dead?

Is Tenure in the IT industry Dead?
Candidate | 05 November 2019

How important is it in IT to stay in one role for a long time? Is it a problem if you've got lots of short-term roles on your CV? Is it only okay if you're a contractor? And, how should you present all these short-term roles on your CV?

Continue Reading »

Salary - What IT People Want

Salary - What IT People Want
Candidate | 23 October 2019

Whether it's with your current boss or potential new employer, you need to know what you're worth in the market and what you're worth to your employer.

Continue Reading »

What IT people want from an Employer

What IT people want from an Employer
Employer | 17 October 2019

Employment though is a two-way street, and so what about the candidates? If you want to attract the best candidates for the role and you have quite a stringent set of non-negotiable's around soft and hard skills, then you need to be able . . .

Continue Reading »

The importance of Habit Formation for IT People

The importance of Habit Formation for IT People
Candidate | 08 October 2019

Perhaps one of the most interesting things I've learnt recently is a study that showed it's not intelligence or IQ that determines someone's success in life but the single quality of self-control. 

Continue Reading »

Good questions for IT candidates to ask in an interview

Good questions for IT candidates to ask in an interview
Candidate | 18 September 2019

So, you’re going into an interview, you’re a little nervous but well prepared for what questions you think the interviewer is going to ask you. But, they're not the only things you should be preparing for. You’ll look . . .

Continue Reading »

What to do when you’re IT career has come to a standstill

What to do when you’re IT career has come to a standstill
Candidate | 12 September 2019

“The IT team is only 6 people, there’s no room to grow. “  

“My employer never offers me any training” 

“The scope of my role is very limited so I can’t learn new skills . . .

Continue Reading »

CV Analysis - Feedback on a grad level IT CV

CV Analysis - Feedback on a grad level IT CV
Candidate | 21 August 2019

So I tried something new today. I did a ‘one take’ screen recording as I gave someone advice on what I’d do to modify their CV and make it more relevant for the jobs they were applying for . . .

Continue Reading »

What older IT jobseekers can do to help themselves land that new job.

What older IT jobseekers can do to help themselves land that new job.
Candidate | 16 August 2019

Most of the time I find employers will be open to consider older candidates if they can be assured of the following...

Continue Reading »

Three presentation tips for all job seekers

Three presentation tips for all job seekers
Candidate | 02 August 2019

It doesn’t matter whether you’re writing a CV, meeting a potential employer in an interview situation, attending a networking event or posting on social media, these three principles always apply when you’re hunting for a job.

Continue Reading »

What IT people can do to get promoted - Attitude

What IT people can do to get promoted - Attitude
Candidate | 06 June 2019

I've employed a lot of technically talented people in my time but it's not always the talented people that get their career fast tracked. When I look back at all the people I have hired over . . .

Continue Reading »

The value of telling stories in an interview

The value of telling stories in an interview
Candidate | 23 April 2019

In the course of being a recruiter giving interview tips and advice and prepping candidates for interviews, there’s something I do certainly every week, almost on a daily basis.

Continue Reading »

The 3 key benefits of working for an MSP or IT company

The 3 key benefits of working for an MSP or IT company
MSP | 08 April 2019

When I ran an IT company, I found recruiting was one of the toughest jobs simply because if a candidate hadn't worked in small business IT before and didn't understand the rigours of needing to support multiple different clients with

Continue Reading »

The three critical success factors for IT Managed Service Providers (MSPs)

The three critical success factors for IT Managed Service Providers (MSPs)
MSP | 29 March 2019

Since stepping out of my MSP and into IT recruitment, I've worked with a lot of MSP 's and looked at what makes the larger, growing ones so successful. So, here’s my take on the 3 critical

Continue Reading »