A boutique IT recruitment agency based in Australia, selecting, tracking and nurturing IT talent for IT companies and forward thinking IT Departments.

What skills do I need to start a career in IT?

What skills do I need to start a career in IT?
Candidate | 29 May 2020

Whether you're looking to change career and move into IT or you're an IT graduate looking for your first IT role, what skills do you need to land your first job?

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Levels 1, 2, and 3 for a Managed Service Provider (MSP)

Levels 1, 2, and 3 for a Managed Service Provider (MSP)
Candidate | 15 May 2020

What are the different levels of support for an MSP and the key skills required for each level? 

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Three Value Added Services for MSPs

Three Value Added Services for MSPs
MSP | 08 May 2020

One of the problems that I foresee happening for MSPs is declining support revenue and even project revenue given the advent of the cloud, automation, and the lower cost maintenance services being able to be provided through automation from vendors.

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Cybersecurity Professionals - are they really in demand?

Cybersecurity Professionals - are they really in demand?
Candidate | 01 May 2020

He had spoken to a career counselor who had told him that doing a cyber security course would be a good idea because there are lots of cyber security jobs out there and employers can't find the right people for them.

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Why and how MSPs need to diversify

Why and how MSPs need to diversify
MSP | 22 April 2020

How does an MSP firewall themselves and create a bullet proof business that will survive the trends of cloud, automation and declining support revenues?

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Linkedin profile tips for IT people

Linkedin profile tips for IT people
Candidate | 15 April 2020

Should you update your Linkedin profile? 

Here's a few quick tips to get you started on making sure your LinkedIn profile is up to date and presenting the best version of you . . .

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3 Things an MSP should Focus on During Tough Times

3 Things an MSP should Focus on During Tough Times
MSP | 08 April 2020

As an MSP, what should I focus on right now? I know it's a difficult time for everyone. I know most MSPs are concerned about the future and looking to stabilize. Now is the time to focus on the important things . . .

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Not another work from home blog

Not another work from home blog
Candidate | 30 March 2020

Without wanting to come across like a doomsday prophet, it's the employees that prove that they can make money for their companies even in a downturn that will be the ones that are more likely keep their jobs.

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MSP growth from 10 to 20 + people

MSP growth from 10 to 20 + people
MSP | 11 March 2020

So, how do you make the jump from 10 to 20 employees? My recommendation is you make it quickly and you make it after building the appropriate platforms for that scale of growth. Making sure your back-end systems for managing clients and . . .

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Moving from an IT Support Engineer to an IT Project Engineer role

Moving from an IT Support Engineer to an IT Project Engineer role
Candidate | 20 February 2020

Lots of you I know are keen to progress your career and for many of you that will mean getting off the helpdesk and into projects. 

So how do you move from an IT support role to an IT Projects role? . . .

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I love my job but should I leave my IT support job

I love my job but should I leave my IT support job
Candidate | 30 January 2020

Ask yourself honestly, is there a better than 80% chance of your current job providing you the career growth you want in the next 18 months?  

If the answer is no, then looking for . . .

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How to test candidates for cultural fit

How to test candidates for cultural fit
Employer | 04 December 2019

It's hard, right? You've got an hour-long interview with the candidate and in that time, you have to work out whether they're the right kind of person for your organisation. And not just the right kind of . . .

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3 Key things to focus on when starting an MSP or IT company

3 Key things to focus on when starting an MSP or IT company
MSP | 29 November 2019

If I were to start my MSP / IT company today, what are the 3 things I would focus on? An excellent question!  

1. Automation 
2. Marketing
3. A support first culture

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The vCIO role

The vCIO role
MSP | 22 November 2019

I guess the key thing here is that the vCIO is designed to have a seat at the boardroom table of the customer. They are there to allow the MSP to be able to influence business and IT strategic direction for the customer. Traditionally, a CIO role . . .

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How to hire an IT graduate

How to hire an IT graduate
Employer | 14 November 2019

Well, here is a few techniques I use to make sure that no grad falls through the cracks and yet I can still optimise my time interviewing only the best fit candidates. Bear in mind, you'll always need to do more interviews . . .

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Is Tenure in the IT industry Dead?

Is Tenure in the IT industry Dead?
Candidate | 05 November 2019

How important is it in IT to stay in one role for a long time? Is it a problem if you've got lots of short-term roles on your CV? Is it only okay if you're a contractor? And, how should you present all these short-term roles on your CV?

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Salary - What IT People Want

Salary - What IT People Want
Candidate | 23 October 2019

Whether it's with your current boss or potential new employer, you need to know what you're worth in the market and what you're worth to your employer.

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What IT people want from an Employer

What IT people want from an Employer
Employer | 17 October 2019

Employment though is a two-way street, and so what about the candidates? If you want to attract the best candidates for the role and you have quite a stringent set of non-negotiable's around soft and hard skills, then you need to be able . . .

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The importance of Habit Formation for IT People

The importance of Habit Formation for IT People
Candidate | 08 October 2019

Perhaps one of the most interesting things I've learnt recently is a study that showed it's not intelligence or IQ that determines someone's success in life but the single quality of self-control. 

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Good questions for IT candidates to ask in an interview

Good questions for IT candidates to ask in an interview
Candidate | 18 September 2019

So, you’re going into an interview, you’re a little nervous but well prepared for what questions you think the interviewer is going to ask you. But, they're not the only things you should be preparing for. You’ll look . . .

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