Why and how MSPs need to diversify
There’s been some discussion of late about the future of MSPs. I’ve written and spoken about it a lot. It’s one of the reasons I …
Linkedin profile tips for IT people
You’re in IT, you want to advance your career, you’re working on your skills, should you be on Linkedin? Yes! You’re in IT, you’ve just been let go from your job, should …
3 Things an MSP should Focus on During Tough Times
As an MSP, what should I focus on right now? I know it’s a difficult time for everyone. I know most MSPs are concerned about the future and …
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Not another work from home blog
I really didn’t want to write a working from home blog. So, this is not a working from home blog. What it is, is some good …
MSP growth from 10 to 20 + people
One of the hardest growth jumps for an MSP is the jump from 10 to 20 employees. When you’ve got 10 employees, you’re the biggest …
Moving from an IT Support Engineer to an IT Project Engineer role
Lots of you I know are keen to progress your career and for many of you that will mean getting off the helpdesk and into projects. …
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I love my job but should I leave my IT support job
You’ve come back to work after a long weekend. It’s like slipping into an old slipper, perhaps slightly less dank. It’s warm, comfortable, homely, the …
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How to test candidates for cultural fit
It’s hard, right? You’ve got an hour-long interview with the candidate and in that time, you have to work out whether they’re the right kind of person for your organisation. …
3 Key things to focus on when starting an MSP or IT company
If I were to start my MSP / IT company today, what are the 3 things I would focus on? An excellent question! Automation Marketing A support …
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The vCIO role
For the last few weeks I’ve been working on a vCIO role for an MSP. I thought it would be interesting to examine what a …